Country Inn & Suites Hotel

5525 Victoria Avenue Niagara Falla, ON L2G3L3

108 rooms, 7 floors

3 stars

Rates: from $94 (hot season)

After alot of searching and reading through recommendations I chose this hotel. Good, clean hotel. Very friendly staff...especially Trina! Check-in and Check-out was a breeze. Our room was even offered to us almost 4 hours before the 4pm check-in time. Great location. Walked everywhere...Casino, Falls, and Clifton Hill. Would definitely recommend the Country Inn and Suites.

we stayed there july 10th(my husband,my mum,2 year old and me) we arrived around noon and our room was ready check in was easy employee very friendly room are big,clean beds are comfy AC work just perfect
bathroom was very clean and had lots of towels shampoo,conditioner lotion and mouth wash and soap.
breakfast was more than good their waffles are amazing but they need more waffles makers we enjoyed our stay there we will be back for sure

i cycled from Toronto to Niagara Falls. My plan was to be there on saturday, and my wife and son would be driving down to NF from Toronto. Having heard so many good things about this hotel in the Tripadvisor, i went ahead to book this hotel 3 weeks ahead of time. I specifically asked for a room with a jacuzzi bath tub in the room.

having arrived in mid afternoon on saturday, the receptionist greeted me with a smile. 'you made it !!!". Love that. i was tired and craving for some munchies. i had only been eating carbohydrates gel and drinking gatarade. guess what, there was a big cookie jar with oatmeal raison cookies on the reception desk for the guests, this is the first good sign. i swallowed at least three, the jar was empty, and the receptionist said that they had more and would immediately fill up the jar. i admire at such good spirit.
got into the room, my first impresson was that it was clean and new, it smells new. the tub is a heart shape jacuzzie with halogen light right above, allowing you to read newspaper while having the bath. it is right in the room with tiles all around so one would not mind wetting the floor. i just thoroughly enjoyed the bath and as i later found out, my 6 year old son also loves the bath tub. i must have spent at least an hour in the jacuzzi watching TV and having my muscles massaged. The tub and the aspirin definitely did the job in getting rid of my muscle pain.
walked down to the main drag (Victoria St) which is at the most 500 yards away. all the half decent restaurants are right around there. I had some real food after my jacuzzi, how convenient i thought.
the swimming pool is well lit, clean and new. the hotel is brand new. in fact, i find that the pool is better than a lot other better hotels' pools . what counts most here is the lighting, it is well lit, nice and bright.
the FREE continential breakfast is more than muffins and bagels. The hotel provides hard boil eggs, and waffles. muffins and yogurt are also available. what is so amazing is that they even provide 3 choices of juices, the standard OJ, apple and Guava. Guava, when was the last time i had this!! just the breakfast is enough to save a family of 3 $30.
This hotel may not be the Four Seasons, but the staff is pleasant, the breakfast is a lot better than the average, the extra touch of having cookies for guests is truly indicative that the hotel management tries hard to please the customers, and for the price one pays, this hotel deserves to be the most popular choice.

I booked this hotel after reading reviews (which were incorrectly listed under the Country Hearth Inn and Suites). I was already booked at another hotel, but this one sounded so good I cancelled and rebooked. We really enjoyed the Country Inn and Suites. The staff was very friendly at check in and called us after we got to the room to make sure that everything was ok. We had 2 kids with us (9 and 4) and they loved it as well. We wound up upgrading to a 2 room suite for only $30 which made it very comfortable. The pool was great for the kids and we all liked breakfast in the morning. I would definitely stay here again.

We arrived on August 17th for a long weekend. The hotel staff is extremely pleasant and checked us in right away. Our room was very nice and the beds are wonderfully comfortable. Having a nice bed is a plus when you've been walking all day, which you are sure to be doing. Be advised that you won't be immediately at the falls when you walk out the door. It is a moderate (10-15 minute) walk to the American falls and at least an additional 25 minute, if not a little longer, walk to the Horseshoe falls. So, if you are looking for a hotel that is out of the craziness, this is the one for you. Clifton Hill is madness on Friday and Saturday night and I wouldn't want to be staying in the hotels closer to the hill. This hotel is perfect for someone who wants to experience the falls but not the chaos of the "tourist" trap. My only criticisms are the thin walls. We were able to hear every noise the people in the next room made including their shower and the flushing of their toilet. We could also clearly hear their discussions which meant they could hear ours too, which is a bit disconcerting. They also do not have a late checkout and the cleaning staff was standing at our door when we left so they could get into the room and clean for the next arrivals, which made us feel a bit rushed to leave. On the other hand, when we needed more towels, they were quick to bring them to us with a smile. The pool is nice but has way too much chlorine and the jets in the hot tub are pretty weak.

Just came back from a one night stay at the Country Inn & Suites. My husband, two children ages 10 & 5, and I enjoyed it immensely!
We had arrived an hour early and were able to check-in with no problems. Check-out was a breeze too. The desk personnel were very helpful and friendly. They were very attentive to our needs. Thanks Dan! (evening desk personnel).
The hotel is very clean, warm and very welcoming. The lobby has 24 hr coffee and at the front desk are fresh cookies which give it a nice personal touch. A nice feature at this hotel is that it has a computer with free internet access right beside the front desk. Not many hotels have that!
We stayed in a standard guest room and the room was spacious and clean dressed in modern furnishings. Enough closet space which contained the iron & ironing board. What we really liked in the bathroom was that the tub has a non-slip texturized base. Unfortunately, the last time we stayed in a hotel, one of us had a wipe-out while showering! So this was a definite plus! Hairdryer was attached to the wall and there were plenty of towels. The beds are quite comfortable and we all had a great nights sleep.
In the breakfast room, there is a variety of foods to choose from. There was cold & hot cereals, fresh fruit, yogurt, waffles with syrup, bagels, toast with cream cheese & jelly, juice, hard-boiled eggs, coffee & tea.
Did not get a chance to use the pool & cannot comment about it although we did see many people having a great time.
It's ideally situated, about 10-15 minutes walk to the falls and a couple of blocks away from the infamous Clifton Hill and right across the street from Casino Niagara.
All in all, this hotel is great value for the money and I give it a 5 out of 5 star rating. We will definitely be recommending this hotel to friends & family.

My husband, son and I just returned from Niagara Falls. It was our first trip there and while it would have been nice to stay in a falls vew hotel, the prices were outrageous. Country Inn and Suite is a new hotel, the staff are wonderful and accomodating. The beds were super comfortable. Best of all, it's only a block from Clifton Hill and just one block from a casino. Amenities were average, nothing stood out. Free continental breakfast is a huge plus as an American breakfast at perkins ran $45 there (normally $18 in the US). If you just need a place to sleep, without all the frills, then this hotel is the one for you. After-all, you're in Niagara Falls... the action is elsewhere... the hotel is for sleeping. The airconditioning will not run all night - the room got stuffy and the hotel didn't have a fan for use - so sleeping did get a little uncomfortable a couple nights. However, for the price, If we go back to Niagara Falls in the future, we would stay there again. The DownSide: The hotel REQUIRES a $150 deposit. I gave this in US cash and upon checking the hotel refused to cash me out in US and instead gave me $150 canadian. After some "discussion" the manager agreed to pay me the exchange rate in Canadian -- I still had the hassle of going to an exchange or shopping prior to leaving their country. After speaking with the general manager he promised additional reward points for our trouble. All in all a pleasant experience.

We just returned from Country Inn/Suites. This is a very nice hotel. Stayed in a suite with bedroom, livingroom, bath, micro, fridge, 2 tvs. It slept six. The kids loved it and so did we! Very close to the waterpark /casino (about a block away). Walked to all the attractions (Clifton Hill, Maid of the Mist, falls). FREE PARKING and FREE DELUXE CONTINENTAL BRKFST.
Pool was very nice, but the hot tub wasn't working.

If you don't need a falls view, this hotel is a great choice for your money. We would definitely stay here again.

Country Inn & Suites proved to be a very good deal. I booked w/ them directly online. We got there early and our room wasn't ready but we were given a parking pass and we able to leave our car at the hotel while we roamed around.
We had a king studio room, the room was nice, roomy and comfortable. The bathroom was spotless! Granted, it's new, but we were not disappointed. And parking is free at the Country Inn and Suites, which is unheard of at other Niagara hotels. They have fresh chocolate chip cookies at the desk at checkin and even gave us a 10% coupon for a neighboring restaurant (The Sandstone), which was a very nice, clean and friendly little place. The food was excellent and the staff was very professional and friendly.
We also tried The Keg Steakhouse, which was also good. Its supposed to be one of the reasonably priced restaurants and was still $100 for the two of us for steak and primerib w/ crableg. The steak was excellent!

We just returned from 2 nights at the new Country Inn and Suites at Niagara Falls. It's very new and therefore very clean and fresh with new mattresses and bedding and a very clean swimming area. That's a big plus. The location is also very good - just a few blocks from Clifton Hill. The staff is very eager to please. We had a few problems, though. Some of the problems are probably related to the hotel being new and are minor problems; one of the elevators was broken much of the weekend, our keys stopped working our second day and had to be reset, they were often out of coffee in the lobby or couldn't find the cups, or the cream was frozen. The biggest problem for us was that the website makes it sound like all the rooms have microwaves and refrigerators. This was confirmed when I phoned the Country Inn 800 number. In reality, only the 2 room suites have microwaves and refrigerators. The front desk staff said they were aware that the website was misleading and that they "were working to get it changed." They wanted to charge me to upgrade to the suite. I didn't find this satisfactory, so we kept the regular room and filled our cooler with ice each day.
We like the Country Inn chain and we've stayed in probably 8-10 different of their hotels. The breakfasts vary in quality. We liked that they had a breakfast (quite a savings!) but it wasn't one of the better ones of the chain. It consisted of toast, bagels, minimuffins, hard boiled eggs, a couple cereals, bananas, apples, oj or apple juice and coffee and waffles. On the first morning, they had 2 waffle makers. Everyone wanted waffles, so there was often a long wait. On the 2nd morning, they had premade waffles in a warming dish. They were mushy. The breakfast room itself was very nice.
We've stayed at Quality Inn on Clifton Hill on our previous visits and we liked it there. We switched b/c we like the Country Inn chain and b/c of the microwave/refrigerator and the breakfast. We might switch back to Quality Inn next time or pay the extra money for the suites at CI.

We have stayed at many Country Inn and Suites and this one was just fantastic. Knowing this was a brand new hotel that just opened in May, I was a little surprised to see so many guests enjoying this hotel. Great location, easy walk to Clifton Hill and Maid of the Mist. The walk to Horseshoe Falls would have been a hike so we took the car. We arrived a day early but the staff was able to upgrade our reservation to a suite for our 3 day stay. We requested extra blankets and sheets for our child's air bed and they were delivered no problem. Breakfast was very good with toast, mini muffins, cereal, yogert, bagels and even belgian waffles. It sure beats buying breakfast everyday for a family of four especially in Niagara Falls where the prices can get a little pricey. Parking is FREE onsite. The pool and hot tub looked nice but we did not get a chance to use them. Homemade cookies available all day at the front desk. The guest laundry came in handy after a wet soaking trip on the Jetboats. $1.50 to wash, $1.50 to dry and $1.50 for tide detergent. Front desk has change for the machines. They have a small game room with a pool table and a pin ball machine. Newspapers were available every morning. Will stay with Country Inn and Suites again!!!

I was looking for a one night accomidation in Niagara as I had plans to meet some friends over the weekend. Prices were pretty steep for a Saturday night but found the Country Suites and Inns in Niagara through TripAdvisor. From the recommendations here it sounded great. The price wasn't bad (used AAA rates). The accomidations were great. It is brand new and sparkling clean. We arrived in the AM and visited the falls. We took a chance and stopped by a little after 12:00 to see if we could possibally check in early. The front desk was super nice and accomidated us. This was great because we were meeting friends at 1:00pm and didn't have to rush back for checkin. :) The beds were comfy, they had a nice continental breakfast. The pool looked nice although we didn't use it. The location is close to everything and it's an easy walk to the falls. What I liked is it wasn't too close to Clifton Hill and it was very crowded this weekend. Parking is free at this hotel which is a plus. I would highly recommend this hotel to others and would stay here again in a heartbeat.

We had to change our ressie a few times before our trip but I took my email confirmation with rates with us. We were quoted $159 the first night and $169 the second night.
Our last morning we received our bill under the door and our rates were $161 and $204! My husband went to the front desk and on the paper he signed at check in, those were the rates listed. They were not pointed out to him at that time. I asked for the manager and showed my email confirmation and she did adjust the bill. TAKE YOUR CONFIRMATION!
The hotel is as nice as everyone said, very new and clean. We stayed in a suite and the beds were comfortable. The 2 tv's were a bonus travelling with 3 kids.
We loved the complimentary cookies at the front desk. Breakfast was pretty good.

would definitely recommend this hotel. We stayed in a standard 2 queen bed room. It was very clean and spacious. The bed was comfortable (not too hard) and even though we were directly across from the elevators, we weren't disturbed by any noise.
The breakfast was fine, though it was very crowded the first morning so we went to Perkins instead. The second day, the waffles were pre-made so the line went much quicker. There was no seating left so we sat in the lobby to eat.
Overall, we had a great experience with the hotel. Considering the rates were so low and the hotel is brand new, it was the absolute best place for us to stay.

This hotel is just beyond the Clifton Hill tourist district but still within walking distance of all the major attractions. The rooms are spacious and pristine. The breakfasts were quite good and the breakfast area was roomy. The indoor pool was nice--large enough to swim laps. The hotel is well built, so that although it is centrally located, the room is nice and quiet.