Sheraton on the Falls Hotel

5875 FALLS AVENUE Niagara Falls, ON L2E6W7
670 rooms, 22 floors

Rates: from $179 (hot season)

       
   

We thought this hotel was just okay. The room could use updating, the fittness facility cost an extra $* to use, the pool was foggy and small. We would definetely pay a bit more money for a nicer hotel next time

We had a great time at this hotel. We had a fallsview rom on the 14th floor and the view was fantastic. The room was very clean and spacious. We also watched the fireworks on Friday night from our room. The front desk staff was very polite. You can walk to everything in Niagra Falls. The casino is right next door the pool on the 7th floor was excellent. We had breakfast on Saturday morning and both the food and the service was very average.

Wonderful view from the 11th floor. Make sure you ask for a falls view room. As with any resort, fees are everywhere, including parking. Even the internet connection is extra cost. Within walking distance to carnival behind hotel and falls across the street.

Room - had to get upgrade (cheaper rooms have ""interior views"") was nice. Had issues getting the correct room - 1st time staff gave us the wrong room number and then the wrong room type - one king for three people. After 30 minutes, finally got us the correct room and things were great from there. Beautiful view from suite. Great location overlooking falls and on Clifton Hills. Attached to Casino Niagara. Expensive - $100 for three for dinner including tip and no alcohol. Buffet was great in the casino.

Very unhappy with the quality and value of this hotel-having stayed one night in off season. Parking was expensive and far away; internet access not included, noisy neighbors throughout the night, was charged for dialing a toll-free phone #... overrated for value and convenience. I felt nickle and dimed to death

The hotel was very nice with nice touches in the room like the big TV, in room movie (pay), and the room size was fantastic. We went during off season and was hoping to be upgraded knowing the hotel would be empty. The hotel was empty, but we were only offered an upgrade if we paid for it even though the desk clerk mention there were a lot of rooms open. Over all, the stay was nice the hotel was in a perfect location just step from the falls, and Clifton Hill. It was attached to the Casino and indoor water park too which was VERY nice. We would stay again

The pool is only 3.4 feet deep, and about twenty feet long- The Indoor waterpark has about three slides, and is $30 per person- as well as being located in the BROCK hotel, not the Sheraton on the Falls. Good for kids, but don't waste your money otherwise

At hotel check-in, they gave us adjoining rooms. We had a great view of the falls. Winter fog made seeing Canadian falls harder at times but American falls were great. Hotel is in a great location and condition. Super friendly staff. Didn't have to go outside to get to the casino. Clifton Hill is right there. Breakfast buffet upstairs was pricey but there's also a good buffet in the casino for much cheaper. They don't tell you but you can get the G.S.T tax back at the duty free store before the Peace bridge. Keep your receipts!

We booked our Last Minute Travel to Sheraton on the Falls. Everything was perfect. We were able to upgrade our room to a ""partial"" view which includes view of the park and the Falls. Cost to upgrade was minimal and well worth the add'l fee. Staff were very friendly and accommodating. Room was clean, very nice. Would stay here again.

We came here as part of a youth hockey tournament. I was very impressed with the staff - always polite, helpful and available. The hotel is clean and well-kept. The hallways are a bit dark and windy. Make usre you reserve a Fallsview room - much more spacious than the interior rooms. Great location with access to the Falls and all of the restaurants and attractions near-by. Take the kids to the indoor waterpark

i really enjoyed my stay we ate at the restaurant in the penthouse fantastic views of the falls staff very helpful and kind going back with family this time depending on room you will have a great view of falls or no view at all

Booked our room described as ""no view"" and thought we wouldn't be able to see the falls. Instead we looked at the inside of an air shaft. Asked to be changed and we were given a city view. Room was small and almost clean. Not what I expected for $* USD a night. Location can't be beat. We got around very easily with our stroller. Convenient location for families

Lovely room on the 21st floor, with views of both the American and Canadian Falls. Our room looked down on the beautiful park. I had a problem with a reservation clerk and spoke with the assistant manager...we had a free dinner that night. I only wanted to bring a problem to his attention, but he insisted on the dinner. It was very nice of him.

The view from the room of the Falls is breathtaking. The gas fireplace was a surprise and very beautiful at night. Staff was very nice and attentive. After reading other reviews about the Hershey Gift Basket surprise in the room, it was a disappointmet not to receive one. The pool area could use outside bar/refreshment service. Definetly would return to this hotel

Although the view was spectacular, the hidden charges didn't set well with us. Guest service taxes,etc on bill at checkout.The surprise gift basket was nice from hershey. Preselection of room choice would have told me an upgrade was costing me $120 extra. The alternative was a poor view on a lower floor. I thought I was getting a great view in the first place! Won't be back!

We were very pleased with our stay at this Sheraton. The location is excellent! Right inbetween the falls and the casino's and next to Clifton Hill. It really was within walking distance (and I'm 5 months pregnant!) of everything located in ""downtown"" Niagara Falls. We only stayed for 1 1/2 days, so the location really enabled us to do everything we wanted to without a hastle. The room and staff were excellent as well.

The only draw back to this hotel is that they charged extra fees to use the gym and to park. The view and location to all of the activities was THE BEST in town. It is located between the casino and the falls.

the hotel was in wonderful condition given it's age. Staff were Very friendly and helpful. Gave good tips on what to see and how to save $$.We only had breakfast in the hotel and it could stand improvement. Not worth the price.But the view from the dinning room is breathtaking.Would recomend this to anyone.

 

Please share your experience with the other travelers. You can leave your opinion of the hotel. Please keep in mind this site is designed for customer reviews not hotel  managers.
Hotel that you visited:
Your Comments
 
2005-2007 Niagara Hotel Guide